Delete your account

Kaboom Crew by Lea Isabel Fröhlich

In the game (instant)

Open Kaboom Crew and make sure you're online.
Tap Settings on the main menu, then Account.
Tap Delete account, read the warning, and tap Delete forever.

Your account is deleted straight away.

Without the game

If the game is no longer installed, email leaisabelfroehlich@gmail.com with the subject "Delete my account" and your player name. We'll confirm the request and delete the account within 30 days, usually much sooner.

What gets deleted

Your player name and account, and the device link and sign-in token
Your friends, friend requests, parties and block list
Chat messages you sent
Your stats and leaderboard entry
Your gems, owned items and saved look
Reports you sent, and reports about you

What we keep

The store transaction ids of past purchases, no longer linked to you, so a purchase can't be credited twice. Where tax or accounting law requires us to keep purchase records, we keep them for the required period. Nothing else is kept.

Unspent gems and purchased items are lost and can't be restored or refunded after deletion. Adventure progress saved on your device stays there until you uninstall the game.